As a Facilities Manager I work with dozens of vendors on a weekly basis. I have never had a problem with Hester, which speaks a lot to their professionalism.
It's rare that a company pays so much attention to detail, is so talented, professional, and will put in everything they have to help the project run smoothly.
Jim Guthrie and his team (specifically Dennis and Florin) feel like an extension of our own company. They feel a sense of pride in the work that they perform for us and that is visible every time.
Ron Presbitero stays on top of his jobs from start to finish and communicates very well. Tyler McCarthy referred Hester to me and he, as a painter, strives to give his customers a quality job!
Hester Painting & Decorating is a full-service company with very capable craftsmen who understand what designers are looking for and are able to execute unusual finishes and unique installations.
It was a truly exceptional installation and your involvement has not only added to its beauty, but it was a pleasure to work with you. You guys are incredible. Your professionalism, patience, expert guidance and willingness to cooperate were greatly appreciated.
The Hester team consistently exceeds our expectations! Whether it’s making magic happen with an extremely hard to work with paper, or meeting an impossible deadline, they always come though.
Hester Painting & Decorating is one of a handful of special sources that I have retained for more than twenty years. It is a pleasure to work with people who have such a wonderful blend of professionalism and artistry. Hester's work is of the highest quality, and they stand behind their work without hesitatio
Hester Painting & Decorating is the first name that comes to mind when people ask for the best.
Thanks again for a job well done. The tone-on-tone golden stripe really created a subtle but striking background for this dining room.
This was my first time working with Hester Decorating. Your reputation is not exaggerated. Not only are your painters skilled at what they do, but are also a pleasure to deal with. I hope that we get the opportunity to work with you again in the future.
Thank you for the another successful project for my home. I've counted that is either #8 or #9 since 1989. The level of communication was tops and Andy's work was superlative. His ability to match existing colors to repaint areas of the house was extraordinary.
I always call Hester when I want everything to be absolutely perfect. And besides that, these guys are really great to work with.
When I contracted with your company, I knew I would be employing the skills of very capable tradesmen. However, your sincere effort to enhance the entire project along with your gracious manner and personality have not only contributed to the success … but have also made it a real pleasure to work with you.
We are writing to tell you how pleased we are with the decorating work done in our apartment. Every room turned out extremely well. ....Mike did whatever he could to make our experience of living with the work going on about us as comfortable as possible.
You have been so amazing and wonderful to us that we want to thank you for everything. You did every room and every inch of every room and every day as I walk from room to room I see perfect painting. We love our home and love it even more because the finishing work was done exactly as we hoped it would be. We truly appreciate the quality of the workmanship that your men do. It is detailed to perfection. They are also all very delightful, charming and wonderful to get along with. We feel that we have a relationship that we will continue with you. This is very important to us. Thank you in every way for everything.
Another painter, of very discriminating practices, said you were the only guy he'd call. He was right. You're the best I've ever used.
Nick was expert at applying the stain/glaze over the existing finish of our built-in entertainment center. The results were amazing.
I want to tell you how much I appreciate your efforts to make this schedule. The painters that I have met, Will and John, have been very considerate in our home and we are quite pleased with their work. I know that yours is one of the top companies in the city and I can see why. I would not hesitate to recommend Hester.
Congratulations on your 40 year anniversary. It's not suprising your business has been so sucessful for so long. Your standards have always remained at a perfection level with so much honesty and integrity.
I so appreciate the work your team did at my home. They were thorough, professional, and so talented. Your company has spoiled me! My decision to pay for your team coming to SunValley for an extended period was brilliant and so worthwhile. There is no one in the area or even in the state that could do what your team did. The children were amazed with the transformation in the home and still cannot tell which walls were papered and which painted. [The entertainment room] has now been dubbed "the lobby," as several felt that it was an elegant and warm hotel lobby. Everyone appreciated all the fine finishes and work done by your guys. With great appreciation!
You get what you pay for in life- the finished product was flawless- we could not be any happier. Some people may think it is just walls, but our walls are perfect. Worth every penny! Thank you.
I appreciate your standing behind your work and want you to know that it did nothing but enhance your reputation with me. I look forward to the opportunity of recommending you highly.
Hester does the best work!
Everything, from start to finish, was perfect. Hester painted our house both inside (with much detail, including ornate moldings, etc.), outside, and also hung wallpaper in several places, including some that are difficult to access. They were great at matching existing and wallpaper colors. The crew was outstanding -- exceptionally nice, polite, and caring. This is clearly the best decorating company in the Chicago area (and we know from having tried others, even several who were excellent). If you really care, call Hester Decorating.
The whole Hester team certainly went well beyond the call of duty to make sure the end result met or exceeded the high standards of myself and your company. Thank you very much for your excellent, professional job.
Ken and I want you to know how very pleased we are with the work that has just been completed. It just stunningly well-executed and everything we hoped for. The kitchen looks brand new! All the challenging touch-ups were handled beautifully as well.
The cast majority of these comliments should go to Wesley. He was so professional, reliable, ARTISTIC, accomodating, meticulous and such a pleasure to have around. And, believe me, we do not say this about many painters!
What a rare thing it is today to find someone who is interested in giving quality service. Working with all of you at Hester [Decorating] has been a pleasure.
I cannot thank you enough for completing Michael's office as expeditiously as you did. I have known you and your staff almost five years, and you have never disappointed me. Your commitment to always servicing your client deserves great accolades. Thank you again for working with me and handling all aspects of the job in such a professional manner.
The company's reputation as being "the best" is well deserved. There may be less expensive painter/decorators, but I doubt that any will match the quality of the work done by Hester.
Hester Decorating is top notch. The entire Hester team has been polished, professional, personable and a pleasure to to work with.
Hester did an amazing job on my kitchen walls and ceiling. The walls were painted with a unique, custom finish. I had some water damage to several walls, and Hester's restoration was (literally) perfect. Their commitment to quality and attention to detail was exceptional. I strongly recommend them.
Thank you for your quick response on our needs for our Royal Ridge home. Of course, we are very happy with the work. The areas you stained the knicks repaired are great.
Painter did a wonderful job resolving our dog scratched doors. He was courteous, friendly, And very pleasant to be around. Terrific job!!
Jeanie and I wanted to let you know how extremely pleased we are with the painting performed by your company in our home over the past month. The team you assigned to do our painting from the beginning and throughout the project was extremely professional, courteous, friendly and neat. They have obviously been well trained. The painting they completed we feel is of the highest quality and we are completely satisfied with all of their work. The surfaces are completely smooth, no brush marks, wherever two colors meet the juncture is perfectly straight and the work performed on our new banister, while very tedious, was given the attention it needed.
In a recommendation letter written for The Franklin Report:
"Hester Painting & Decorating Company deserves the highest recommendation that can be given in any assessment category. While there are few truly deserving of such a superior recommendation, Hester Painting & Decorating Company is. They are worth every penny you pay for their services. On a scale of 1-10, Hester Painting & Decorating is a 15. If it seems like our assessment of finding Hester Painting & Decorating is akin to 'finding a needle in a haystack' -- well it is!!!!! You too will be happy to share with others the experiences you will have with Hester Painting & Decorating Company soon after you begin working with them!!!
I had an extraordinary crew from Hester Painting this summer meticulously painting the exterior of our house. They were so pleasant to have here, arriving on time every day and leaving all things spotless in the evening. They did an outstanding job, and I am looking forward to having them back next year to paint the interior.
Another ‘Hester Experience!’ What a pleasure it was to have John Puetz working in my home again…Whether it’s working with drywall, or wallpaper, or tile, or paint, or any other decorating medium, he excels in handling it all. John delivers on what Hester Painting & Decorating promises.
Skip did a wonderful job here and I'm very pleased. Tell him I'm sorry I missed telling him that in person. Hester always comes through for me with expert service and tremendous skill. Thanks so much.
Thank you for always being the "The Best"!
The special finish painting in the powder room and the expert wall paper hanging in the two guest baths has truly enhanced the beauty of my home. Finally, the overall painting your team did was exceptional - the transitions between colors is now crisp and perfect!
As you know, the job in my home started with your team having to repair some of the work that had been completed by a less meticulous contractor. I can't thank you enough for the attention to detail and the commitment to excellence that Hester delivered.
When looking for a painter to restore the 25-year old faux walls in our large home, I asked several decorators and colleagues in my real estate brokerage office. The name Hester Painting & Decorating came up repeatedly. After interviewing several competitors, I went forward with Hester. It was obvious from day one that it has no competition. Each painting crew member that entered our home was highly skilled, professional and respectful of our home and its contents.
The results were beyond our wildest expectations. Faux walls require an artist's touch. Every person that prepped and completed our walls was an artist in my eyes. The project was completed on time with no cost overruns. It was a pleasure having each and every one of the crew in our house. Scott Hamilton, the project manager, deserves credit for the high degree of coordination required to accomplish such a flawless execution.
We are absolutely thrilled with not only the result, but even more so, the process and the people involved. We would like to commend Scott, the supervisor, for his ability to listen to our concerns, his special insights (e.g., how to protect our piano) and for being so flexible with our changing priorities and decisions. Then the crew, consisting of Rob, John, and Rusty, were all a pleasure to work with and have in our home. Their professionalism and attention to detail were as if they were working in their own homes.
Thank you from the bottom of my heart for the expert job you always do. You are a wonderful and talented staff with your generosity. You are the best in the business in every way!
You really came to our rescue and we will always remember how you dropped everything for us!
I read the letter included in your folder, and thought painters are painters - I must tell you however that after experiencing Hester Painting & Decorating, I was more than impressed by your staff's professionalism, cleanliness, promptness and work. What a great job - our hall looks great, as do the windows! All (the people at your company) that I came in contact with are truly an asset to your organization. Thanks.
"Talk every one of your customers into doing annual maintenance. I should have listened [to HPD] before. It’s the only way to go!”
You obviously have customer service and satisfaction at the heart of your business, a rare experience for us customers these days.
Thank you for your excellent work and for sending us your best crew. Dave, Dennis and Wesley were the best ambassadors your could have!
Now I know why the name Hester is the gold standard in Chicago.
Thanks so much for completely changing the look of my home. It is the first time I have actually felt relaxed while people worked in my home. They were professional, meticulous, and detailed to a degree I have never seen before. Hester Painting and Decorating will certainly be my "go to" painters from now on.
Brad and I could not be more pleased with the work that you and your team did on our house. Every single project came out exactly as initially agreed upon. Specifically, our cabinets, stairway, entertainment center wall and fireplaces are all showpieces in each of their respective rooms. We often look at the before and after pictures and marvel at the differences between the two. The entire experience of working with you and your company was a pleasure. In addition to being masters at their areas of expertise, your employees were always punctual, professional and courteous. We would highly recommend you and your company to anyone seeking high quality workmanship from an organization that, in our experience, exceeded expectations every time.
Knowledge of how to exactly match previous work done (Venetian plaster paint) several years ago. Also,
cleanliness of the work area. There was relatively little disruption during the work.
What a rare thing it is today to find someone who is interested in giving quality service.
…Thank you for the exquisite job that Hester Painting & Decorating has done on our apartment. After looking at so many apartments, the workmanship in our home is superior. We really appreciate your hard work and attentiveness to details. We look forward to working with you in the future.
There are so many treasures in this home and they showed such respect for our belongings, and their work ethics are indescribable. I cannot find words to fully express how grateful I am. You all deserve a stand-up ovation and I applaud you and thank you from the bottom of my heart.